Simple scenario this week - just done the shopping and heading for the exit. But something is nagging that Value conscious part of the brain - sure I have spent more than expected.
So checked the till receipt and the smoked salmon (yes I am a great fan of the better things in life) - has been scanned through twice.
So went to Customer Service where the policy is to give you back twice the overcharging. So the outcome for me - some very pleasant Shetland smoked salmon for free.
But how many people check the till receipts - with everything automated there should be less chance for human error - but there still is.
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